What we collect
Only what you type into the form: your answers about your home (tenure, benefits, EPC rating, heating), your postcode, name, email address and phone number (the forms require a phone number). We also record which page you sent the form from.
Why we collect it
To reply to your enquiry by email with the ECO4 route that may fit your home. We do not sell your details and we do not pass them to an installer or an energy supplier.
Where it is stored
Form submissions are delivered to this site's inbox through Formspree, a form-handling service. Our website analytics (Google Analytics) measure page visits and form submissions in aggregate.
How long we keep it
We keep enquiries only as long as we need them to reply and to keep a record of the enquiry. You can ask us to delete your details at any time through the enquiry form.
Your rights
Under UK data protection law you can ask to see, correct or delete the personal data we hold about you. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).
Last updated 19 October 2026.